Reliable IT Support in Kelowna —
On-Site & Remote
I provide fast, affordable IT support for small businesses, restaurants, offices, and home users in the Kelowna area. Get expert help without the corporate price tag.
Support in English, Mandarin and Cantonese · 提供中文服务
Getting Started
How It Works
No ticket queue and no hold music. Three steps, and you know the price before I start.
You call or send a message
Tell me roughly what is wrong. You do not need the right words for it — describing what you can see is plenty.
I tell you what it will cost
I work out whether it is a remote fix or an on-site visit, and give you the price before any work starts.
I fix it
Usually in the same session. When I am done you will know what I did and why, in plain language.
What We Do
Our Services
On-Site IT Support
I come to your home or business to fix computer problems, set up devices, and solve network issues in person.
Remote IT Support
Many problems can be solved quickly without a visit. Fast, secure remote support saves you time and money.
Chinese-Language IT Support
Prefer to sort it out in Chinese? I can explain the problem and the fix in Mandarin or Cantonese, in person or remotely.
Microsoft 365
Email migration, SharePoint setup, OneDrive, Teams configuration, and ongoing Microsoft 365 support.
Network & WiFi Setup
Router installation, WiFi coverage improvement, and network troubleshooting for homes and businesses.
Backup & Data Protection
Automatic backup solutions to keep your important files safe and recoverable if something goes wrong.
Workflow Automation
Automate repetitive tasks with n8n — email alerts, file processing, and custom business workflows.
Printer Setup
Printer installation, driver configuration, and troubleshooting for home and office environments.
Computer Setup & Repair
New computer setup, hardware repairs, software installation, and performance tune-ups.
Small Business IT
Ongoing IT support for small businesses — your part-time IT department without the full-time cost.
Why Choose Us
Local, Friendly, and Affordable IT Support
You don't need a big IT firm to get professional support. I give you the attention and reliability of a technician who actually knows your name.
- Local Kelowna technician — no call centres
- Fast response time — often same day
- Affordable, transparent pricing
- No long-term contracts required
- Reliable and consistent service
- Friendly, jargon-free communication
- Free travel within Kelowna
You Talk to the Technician Directly
No tickets, no hold music. When you contact CnJ IT, you speak directly with me.
Clear, Honest Communication
I explain what the problem is and what it costs — in plain language, before I start.
Practical Solutions That Work
I focus on fixing your problem efficiently, not upselling you on things you don't need.
Proud to Call It Home
IT Support Built for Okanagan Businesses & Home Users
From the vineyards above Westbank to the orchards in Lake Country, I know how the year actually runs here — the tasting room that has to take payments on a Saturday in August, the seasonal staff who all need logins at harvest, and the smoke-season weeks when everyone works indoors and the WiFi suddenly matters. Whether you run a winery, an orchard, a hotel, or just need help at home — I'm your neighbour, and your IT department.
Psst — spot Ogopogo in the lake?
Coverage
Service Area
I cover Kelowna itself — Rutland, Glenmore, the Mission, Black Mountain and downtown — and across the bridge to Westbank. Beyond that I go up the lake to Lake Country and Vernon, and south to Peachland, Summerland and Penticton. Travel within Kelowna is always free.
Not sure if I cover your area? Get in touch and I'll let you know.
Get in Touch
Ready to Get Help?
Get in touch today for fast, friendly IT support in Kelowna.